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Computer Basics and Troubleshooting
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Computer Basics and Troubleshooting
Computer Basics and Troubleshooting
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1
Question
One purpose of the task manager is to:
Page 2
Answer
shut down a program that is not responding
2
Question
If my laptop has problems starting or is trapped in a restarting loop, what can I try first to solve the problem?
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Answer
Turn off the computer, remove the battery for a few minutes, replace battery, and restart or try starting your computer with the power cord only while the battery is removed.
3
Question
A printer is considered to be in the category of
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Answer
hardware
4
Question
If your computer is becoming slow in everyday use, you should check out:
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Answer
the background processes that are running and eliminate the ones that are unnecessary
5
Question
Malware would be defined as:
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Answer
Harmful programs such as viruses, spyware, adware, scareware, and other malicious programs.
6
Question
What software automatically loads when the computer is starting up and makes the computer run properly?
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Answer
operating system software
7
Question
If the printer stops printing, what should I do first?
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Answer
check the power connection, then check the paper tray for jams or empty tray
8
Question
If there is no sound when you try to play music or watch a video, what should you check first?
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Answer
volume control
9
Question
Which of the following statements best describes a zipped file?
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Answer
Files that are compressed to a smaller size than the original
10
Question
Which of the following statements apply to compressed files?
Page 5
Answer
It is much easier to send a lot of information via email once files are compressed.
11
Question
What is the purpose of using anti-virus software?
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Answer
It detects and protects your computer from security issues and malicious attacks which will eventually destroy it.
12
Question
A good way to organize the data on your computer is to:
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Answer
create a folder system in a specific directory
13
Question
A good backup plan would involve:
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Answer
purchasing an external drive that would have enough room to back up your computer programs and data
14
Question
Which statement is true?
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Answer
Preventative maintenance is necessary for the successful operation and the extended life of your computer.
15
Question
If your laptop keeps overheating, what should you do to keep it from becoming damaged?
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Answer
buy a cooling pad for laptops
16
Question
The ability to diagnose and troubleshoot common computer issues ___________.
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Answer
is an essential skill which not only maintains your personal computer but is an asset in the job market.
17
Question
In regard to online storage, which of the following would be false?
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Answer
It is never a good idea to save your files to the internet.
18
Question
What acts as a connection between the hardware operation and the software applications?
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Answer
The operating system
19
Question
What software enables the computer to start up and operate?
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Answer
Operating System
20
Question
Which software is considered “open source” and freely used and editable to create new applications?
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Answer
Linux
21
Question
Which operating system was created for only Apple Products?
Page 9
Answer
OS X
22
Question
Which is one major way that technology has changed business marketing?
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Answer
Most companies have a website.
23
Question
What would be a technology development that might impact our environment?
Page 9
Answer
Electric cars
24
Question
If you have a question during a synchronous virtual meeting, you should:
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Answer
Click the “Raise hand” icon and wait to be called on
25
Question
“Synchronous” means
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Answer
at the same time
26
Question
Acts as a connection between the hardware operation and the software applications
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Answer
The operating system
27
Question
Software that enables the computer to start up and operate
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Answer
Operating System
28
Question
Considered “open source” software which is freely used and editable to create new applications
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Answer
Linux
29
Question
An operating system created for only Apple Products
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Answer
OS X